In a shocking revelation that might force SaaS companies to consider actual security, Salesforce has discovered what they cryptically described as ‘unusual activity’ in Gainsight-related apps. Now, when a company whose entire job is customer success can’t keep its own customers’ data safe, you just know the irony is delicious.

While Salesforce played amateur detective, tracing digital footprints through its cloud castle, the unauthorized access reportedly let hackers peek into their customers’ Salesforce data. Of course, this leaves us wondering: Are hackers now allowed to join those overhyped business conferences as honorary keynote speakers? Because their insider knowledge just showed that they have mastered the art of accessing forbidden data with more finesse than the app developers.

In response, Salesforce heroically revoked all active access tokens faster than you can say, ‘Aren’t we already paying you for security?’ It’s unclear how many customers were affected, but rest assured, the company’s vague assurances and generic cybersecurity advice will surely rebuild trust faster than you can close your browser window in panic.